Welcome to DC Trading Eu! Please read the following terms and conditions carefully, as they govern your use of our website and services. By accessing and using our platform, you agree to comply with these terms. If you disagree with any part of the terms, please refrain from using our website.
1. General Terms
1.1 Eligibility
You must be at least 18 years old to place an order with DC Trading Eu. By using our services, you confirm that you meet this age requirement.
1.2 Updates to Terms
DC Trading Eu reserves the right to update or modify these terms at any time. We recommend checking this page regularly to stay informed of any changes. Continued use of the site after updates constitutes acceptance of the revised terms.
2. Orders and Payments
2.1 Order Processing
Once an order is placed, it is subject to availability. We strive to process orders promptly and will notify you if there are any delays or issues with stock availability.
2.2 Payment Terms
All payments must be completed before order dispatch. We accept major credit cards, bank transfers, and other secure payment methods as displayed on our website.
2.3 Order Confirmation
You will receive an order confirmation email upon successful payment. If you do not receive confirmation, please contact our support team to ensure your order has been processed.
3. Shipping and Delivery
3.1 Delivery Timeframes
We aim to provide fast and reliable delivery. Delivery times may vary based on your location and the availability of products. Estimated delivery dates will be provided at checkout.
3.2 Shipping Charges
Shipping fees are calculated at checkout based on the delivery address and order size.
3.3 International Orders
For international orders, additional taxes or import duties may apply. The customer is responsible for covering any such charges.
4. Returns and Refunds
4.1 Return Policy
We accept returns on defective or incorrect items within 14 days of delivery. Products must be unused and in their original packaging.
4.2 Refund Process
Approved refunds will be processed within 5-10 business days. Refunds will be issued to the original payment method unless otherwise specified.
4.3 Non-Returnable Items
Certain items, such as perishable goods, personal hygiene products, and opened packaging, may not be eligible for return.
5. Product Availability and Descriptions
5.1 Accuracy of Information
While we strive to ensure product descriptions and details are accurate, there may be occasional errors. DC Trading Eu is not liable for any inaccuracies and reserves the right to correct them.
5.2 Stock Availability
Product availability is subject to change without notice. If an item is out of stock, we will contact you to discuss alternative options.
6. Intellectual Property
6.1 Ownership
All content, images, logos, and text on this website are the property of DC Trading Eu and are protected by copyright and trademark laws.
6.2 Use Restrictions
You may not copy, distribute, or reproduce any content from this website without prior written consent from DC Trading Eu.
7. Limitation of Liability
7.1 Liability Scope
DC Trading Eu is not liable for any indirect, incidental, or consequential damages resulting from the use of our services or products.
7.2 Force Majeure
We are not responsible for delays or failures in performance due to events beyond our control, including but not limited to natural disasters, strikes, or shipping disruptions.
8. Privacy Policy
Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
9. Contact Us
If you have any questions regarding these terms or our services, please contact us at:
DC Trading Eu
Email: info@dctradingeu.com
Thank you for choosing DC Trading Eu. We appreciate your business and are committed to providing the best service possible.